Transfers to resort

Travel to resort

We would kindly request that all our guests make their own flight or travel arrangements, please make sure you let us know your exact arrival details (including flight numbers, departure and arrival airports and departure and arrival times) and we will arrange your transfer to the resort.

Our standard airport collection and drop off times are between 9.30am – 6.30pm. Please check with our office before making your flight bookings if your arrival or departure times are outwith 9.30am – 6.30pm on the Saturday. If you book flights outwith these times then we are unable to guarantee you an airport transfer. Our last minibus leaves resort around 1.00pm to return guests to the airport for their homeward flights.

The airports that we collect from are Chambery, Geneva, Grenoble or Lyon. If you arrange to fly to another airport then we will be unable to provide a return airport transfer for you.

Alternatively, if you decide to travel by train then we collect and return to Moutiers train station. Please note that our collections on Saturday commence from Moutiers train station at 07:15 hrs. If your train arrives earlier then there are cafes where you can wait and have a coffee. We would then be delighted to take you to resort and to your chalet for breakfast.

Would you please advise your mode of travel to the UK office at the time of booking your holiday.

Transfers

We are well aware that your transfer from the airport to the resort is a critical part of your holiday. No one likes sitting on a bus waiting for other flights with the impersonal attitude of larger tour operators. We have numerous minibuses available for our transfers and our drivers do their utmost to make sure you are picked up promptly and taken directly to our chalets – we work extremely hard making sure this part of your holiday works smoothly and efficiently. On some occasions, depending on the number of guests being transferred, we do charter a larger coach and reserve the right to do this when required.

It must be stressed that our transfers only operate on Saturdays.

If you are travelling with infants please make sure that you request a car seat if one is required specifying either front facing, rear facing or booster seat. Infants are charged the standard fee for their return transfer as detailed below and we are pleased to provide car seats free of charge.
Would you please advise your mode of travel and transfer requirements to the UK office at the time of booking your holiday.

Transfers From the Airport

The airports that we collect from are Chambery, Geneva, Grenoble or Lyon. If you arrange to fly to another airport then we will be unable to provide a return airport transfer for you.

Please bear in mind that our minibuses are typically only available for airport to resort transfers between 9.30am – 6.30pm on Saturdays. Please check with our UK office before making your flight bookings if your arrival or departure times are outwith 9.30am – 6.30pm on the Saturday. If you book flights outwith these times then we are unable to guarantee you an airport transfer. Our first minibuses leave resort around 6.00am and our last minibus leaves resort around 1.00pm to return guests to the airport for their homeward flights.

If you wish to book a flight which lands earlier than 9.30am then we are happy to collect you at 9.30am and you can enjoy a coffee in the airport lounge whilst waiting (no additional surcharge would apply). For arrivals after 6.30pm then a surcharge in addition to the transfer charge (as detailed below) will apply if we are able to arrange a transfer for you up until 8.00pm. After 8.00pm or if we were unable to provide a transfer between 6.30pm – 8.00pm then a private transfer, at your cost, would be required. However, if we were unable to arrange this we would ask you to make your own arrangements for travel to resort from the airport.

Transfers From the Train Station

Alternatively, if you decide to travel by train then we collect and return to Moutiers train station. Please note that our collections on Saturday commence from Moutiers train station at 7.15am. If your train arrives earlier then there are cafes where you can wait and have a coffee. We would then be delighted to take you to resort and to your chalet for breakfast. We are able to return you to Moutiers train station for your homeward journey up until 10.00pm.

Transfer Charges

Our transfer charges if you are arranging your own flights or train journey are:

• Geneva or Chambery Airport – resort return - £55

• Grenoble or Lyon Airport – resort return - £60

• Moutiers Train Station – resort return – £20

• Airport – resort return transfer from 6.30pm – 8.00pm
  (if possible and only by prior agreement with the UK office) - £30 additional surcharge

Private Transfers

If you are a small group we can arrange a private transfer to and from the airport. Cost is £225 one way for the minibus for Geneva and Chambery airports and £240 one way for the minibus for Grenoble or Lyon airports. Please contact our UK sales office if you are interested in this type of transfer.