Terms & booking conditions

Skivolution has taken great care with all the arrangements that concern your holiday and the contents of the brochure and our website. We ask you to read the following conditions carefully before returning the completed booking form. If you have any queries regarding any of the following points please do not hesitate to contact us.

1. PAYMENT: Accompanying the signed booking form must be an initial deposit cheque of £100 per person per week made payable to "Skivolution" or payment with a debit or credit card via the telephone. If you are taking sole occupancy of the chalet then the required deposit will be equal to the number of beds in the chalet or number of guests in your party x £100 (whichever is the greater number). The total balance of the holiday is due no later than ten weeks prior to departure. If payment is not received within this period the booking may be treated as cancelled and we reserve the right to retain the deposits which have been paid. If booking within ten weeks of departure the full amount must be sent in with the booking form, paid for by credit or debit card over the telephone or a bank transfer arranged. Please note that bank transfer is our preferred method of payment and details can be obtained from our UK office.

2. CANCELLATION BY THE CLIENT: The following cancellation will apply once notice of cancellation has been received in writing.

PERIOD BEFORE DEPARTING WITHIN WHICH CANCELLATION IS RECEIVED	CANCELLATION CHARGES AT % OF THE TOTAL PRICE
MORE THAN 10 WEEKS	LOSS OF DEPOSIT
6 - 10 WEEKS	40%
4 - 6 WEEKS	60%
LESS THAN 4 WEEKS	100%

3. CANCELLATION BY SKIVOLUTION: In the unlikely event we have to cancel your holiday, all monies will be refunded.

4. CONDITIONS OF CARRIAGE / FLIGHTS: Skivolution no longer organise flights or train travel although we will still be providing return airport (Geneva, Chambery, Grenoble and Lyon) / rail station (Moutiers) transfers. Skivolution have no part in the contract between you and the charterer, airline or train company.

5. DAMAGE: Any damage to the accommodation or any property by the client whether accidental or deliberate must be paid for in the resort.

6. PRICE GUARANTEE: The prices in this brochure are based on the foreign currency exchange rate of £1 = 1.30 euros. If at the time of preparing your final invoice, aviation costs increase or the value of the pound drops from the level stated above, we reserve the right to add a surcharge to your holiday. We guarantee to limit this surcharge to £10 per person per week. In return we cannot give refunds should exchange rates alter favourably. Only Government action or War can alter this promise.

7. INSURANCE: You must have a valid winter sports insurance policy in place when making a booking with Skivolution.

8. THE SKI COURSE: Lessons are 2 hours duration for 5 days and are free and included in the price of the holiday. Lessons are organised to include skiers of similar abilities and hence you may find lessons are at different times for members of your groups. However the courses are flexible and if you specifically ask to ski with friends we will do our best to accommodate you. If, in the unlikely event, you do not fit in to one of our lessons, you may have to take private ski lessons at an extra cost. Please note that should you either not ski or choose not to join in our lessons then no reduction will be offered from our standard holiday price. Snowboard tuition is not included in your holiday package and if any of your party would like snowboard tuition then we can organise this for a supplement (5 days @ 3 hours per day) with RTM Snowboarding. These lessons must be prebooked and prepaid so please advise at the time of booking if you require this service.

9. INFANTS: Infants must be under the age of two years on date of return. An administration charge of £35 will be made for each infant. There is also an airport transfer charge or rail station transfer charge should this be required. Baby / Child seat are provided free of charge.

10. PERSONAL BELONGINGS: Skivolution accepts no liability for loss, delay in transit or damage to personal belongings. Where third parties are involved, providing transport or any other services, reference must be made to their respective terms and conditions, which apply to their obligations and liabilities. Skivolution cannot under any circumstances be responsible for acts or commissions of any third party.

11. CREDIT CARD TRANSACTIONS: We take credit cards and there is no charge on deposit payments. However, if you choose to pay the balance by credit card there will be a 2.5% charge as levied to us by the bank.

12. CHILDCARE: If required, must be pre-booked and prepaid.

13. SKI HIRE We operate our own ski hire department and our qualified Ski Technician will make every effort to ensure your ski bindings are set appropriately. To effect accurate setting he will request your weight and ski ability level before setting the bindings in accordance with manufacturers guidelines. However, skiing accidents do happen and in the unlikely event of an accident occurring, Skivolution takes no responsibility. Guests re-adjusting their bindings during the course of their holiday, do so at their own risk.